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[bryan29]

Hello I need some help with my disney CD-Rs. Some of my disney CD-Rs are not reading in my DVD-R. I have tried cleaning the CD-R, but it does not work. If I try them on another computer the CD-Rs read. I would like for them to read on my computer. What could be causing this? Thanks for the help.

Bryan

[ChrisLyndon]

might i suggest that you upload the audio onto the hard-drive of the other computer. Then copy the files onto a flash drive. Then you can take that flash drive to your new computer, and copy them back onto your hard-drive. I think the issue is that your CD-R's may be set up for an older system, and your newer computer cannot translate them.

Or - I know you have WavePad - See if you are able to open the files directly onto Wave Pad. Load the CD into your drive, then open that program. Click on "Load Audio Cd tracks" and see if the files come up.

[pixelated]

Is it just that the tracks are not reading or are the CD-R discs not recognized at all by the DVD-R drive?
Were the discs previously readable in this particular drive?
Are these CD-R discs you burned yourself or were they bought?
Do you remember installing or updating UDF drivers?

Some other things to check:
Unable to read a CD-R or other recordable disc
http://www.computerhope.com/issues/ch000666.htm

[bryan29]

Okay thanks for the help I will try some of these methods. Some of the CD-Rs do load for some reason and some do not. Thanks

Bryan

[pixelated]

OK.  Which OS are you running?

[bryan29]

Win 7 it is still not working

[pixelated]

Okey-doke, Windows 7.
If Windows cannot recognize the CD-R, typical user-level applications (e.g., WavePad) will not be able to read it because they will go through Windows to access the CD.

Can you post screen grabs of the Properties windows for the DVD-R drive for both a readable and a non-readable CD-R?
That is:
- put a non-readable CD-R in the DVD-R drive,
- open the My Computer window (WINDOWS key + E),
- open the Properties window for the DVD-R drive (right-click on the DVD-R icon to bring up the Context Menu and Properties is the last item in that menu),
- confirm that the General tab in the Properties window is displayed,
- get a screen shot of the Properties window with the Snipping Tool (Start -> All Programs -> Accessories -> Snipping Tool)
- save the screen shot somewhere on a hard drive

Then repeat this process for a readable CD-R.
And finally post both screen shots by attaching them to a forum posting.

[ChrisLyndon]

I have a "print screen" button on my keyboard. All I have to do to get a screen shot is to press Control and Print Screen at the same time. The print screen button is normally to the far right of all the function "f" keys, at the top of the keyboard.

[eyore]

you could also try removing the drive (not physically of course) rebooting and let Windows find it again and reinstall it.  Check the discs for any damage too. Some drives are more sensitive than others and some makes of discs better than others. My reader (Win 7) can have it's moments (especially "please insert a disc into drive X messages). I bought an external USB drive which is far better than the one supplied.

[bryan29]

Thanks for the help. I really do not understand how to do the print screen thing. I guess I will try something else. I do not understand why some of the CD-Rs read and some do not.

[Gringrinnyghost]

Bryan

press control-alt-printscreen

[bryan29]

Okey-doke, Windows 7.
If Windows cannot recognize the CD-R, typical user-level applications (e.g., WavePad) will not be able to read it because they will go through Windows to access the CD.

Can you post screen grabs of the Properties windows for the DVD-R drive for both a readable and a non-readable CD-R?
That is:
- put a non-readable CD-R in the DVD-R drive,
- open the My Computer window (WINDOWS key + E),
- open the Properties window for the DVD-R drive (right-click on the DVD-R icon to bring up the Context Menu and Properties is the last item in that menu),
- confirm that the General tab in the Properties window is displayed,
- get a screen shot of the Properties window with the Snipping Tool (Start -> All Programs -> Accessories -> Snipping Tool)
- save the screen shot somewhere on a hard drive

Then repeat this process for a readable CD-R.
And finally post both screen shots by attaching them to a forum posting.

I do not understand how to do this. Take a screenshot of my DVD-R drive.

[eyore]

there is a button on your keyboard that you probably have never used. It says Prt Scr on it (usually on the top row of keys after the f12 key - on the right). Pressing that will copy the screen you are on (in this case, to the clipboard. Open your graphic program (the one you open pictures with) and click on (usually the edit tab) and you should find "paste as new image". Click that and a copy of your screen will appear . You can then crop it remove anything you don't want to show and then save it as a jpg somewhere.  Add that to your post by clicking the additional options below the reply box (to the left) NOW SELECT THE PICTURE YOU JUST SAVED and post your reply.
To get the properties box up, just double click on my computer, select the CD drive. right click and select properties. When that comes up. press the Prt Scr button and follow what I said at the start.
See how that goes.

[pixelated]

No worries.  The Internet has plenty of online tutorials and I will add my own screen shots to fill in the gaps.  I apologize for the amount of space this post is going to take up because my screen shots haven't been resized to avoid losing details.

1) Put an unreadable CD-R in the DVD drive.

2) Open the My Computer window:
How to Open My Computer in Windows 7
How to Open My Computer in Windows 7

3) In that My Computer window, left-click on the icon for the DVD drive to select that drive:


4) Now right-click on the DVD drive icon to bring up its Context Menu:


5) Move the mouse pointer to the bottom of that menu, down to the Properties menu item:


6) Click on the Properties menu item to display the Properties window for the DVD drive (either left-click or right-click will work):


I have a regular audio CD in my DVD drive so the Properties window for your DVD drive will look different.

7) Follow eyore's instructions on how to take a screen shot of your computer screen and how to post it.  Or you can watch this video on how to use the Windows 7 Snipping Tool:
How to Use Windows 7 Snipping Tool

[bryan29]

Thanks for all the help. I put the non-readable cd-r in the DVD-R and it just hangs and the circle goes around and around. It will not let me to the properties of the CD-R.