Ok, I'm presuming that Nero is fine with everything else?
What version Nero and does it actually "see" the mp4 files or do you have to select "all files" before they show up?
- Nero does let me select the file, it "sees" it automatically
Can you play mp4 files on the PC (in other words, do you have the codecs)? Nero is a fickle thing and if it's possible to get an error, I've had it ;D so I'm getting to be quite an expert as to what causes what!
- Yup. I can play it in VLC
The Nero AAC codec fpr mp4 has been available for a while now and is free
http://www.nero.com/eng/nero-aac-codec.html
It's supposed to work with versions 5 and upwards (I use 6).
- How do i use the codec pack?
As a last resort if none of the above apply, reinstall Nero after first downloading ALL the clean tools from Nero's site. Then go through the add/delete programs to make sure nothing is left and, if necessary, run them again. Don't forget to write down your serial numbers first :
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I'm using Nero for burning a DVD at the moment and I'll post back after I have made sure mine transcodes them ok. ;D
- Tried the full clean/reinstall and no dice
OK, tried it and it works fine. Transcoded and burned fine.
IF you already have the codec pack from Nero and it's still doing it, there's bad news.
It's almost certain that you have installed something (a player etc) which has "taken over" from Nero.
You'll have to reinstall Nero, alas, to get it working again but check in Nero Toolkit/info tool that the ASPI layers are both green. That's another thing that other programs do - update the windows ASPI layer but not the Nero one which causes conflicts (they need to be the same releases etc).
- Under windows ASPI there is a yellow msg that reads "ASPI NOT INSTALLED" and under nero it is green.
Google killASPI if there's a problem.
Been there, done that, got the t-shirt - several times. .
A transcoding error is almost always a conflict between Nero and another program (usually installed after Nero was) and often a "freebie" one.
I've had to dump at least half a dozen freeware programs that Nero didn't like co-habiting with!
Try Super to convert if your PC will take it.(Free)